Accident Management & Repair

When accidents happen you need rapid action and clear, helpful communication. From first reporting through to repairs or if necessary write off, you want assurance that compliance, vehicle down time and cost management are all being safeguarded.

To do this, Sentinel Fleet Management have a robust and proven management solution which eliminates avoidable delays and provides peace of mind.

From the offset our contact centre staff are fully equipped to handle operator reporting of accidents. They know the right questions to ask, the right support to offer and the importance of keeping everyone up to date on progress.

Once reported, we manage all stakeholders and service providers to ensure swift and effective collaboration. Working with your operators, insurance companies, manufacturers, salvage suppliers, independent engineers and our own workshops and mobile technicians we’ll do all the chasing and problem solving – saving you time, money and of course work!

Fleet accident management at a glance

  • 24/7 roadside assistance
  • Helpful and informative contact call centre that keeps everyone up to date on progress
  • Fast, national service network for parts
  • Full incident reporting
  • On-site vehicle inspection
  • Recovery of vehicles from roadside or location
  • Salvage management
  • Total management of all parties from beginning to end
  • Provision of spare vehicles also available

Of course you shouldn’t have to wait until there is an accident to try to prevent them. We also have a range of easy to implement solutions and analytics to help identify opportunities to improve operator behaviour.